Privacy Policy

Last Updated: June 5, 2025

Isikman Limited ("Company," "we," "us," or "our") operates AndroidWinTool, including its website (androidwintool.com), user portal, support services, and related online features (collectively, the "Services"), as well as the AndroidWinTool software product ("Software"). This Privacy Policy explains how we collect, use, store, and protect your information when you access or use the Services or Software. By using the Services or Software, you ("User," "you," or "your") agree to this Privacy Policy.

1. Information We Collect

• a. Account Information: When you create an account, we collect your username, password, email address, and any other information you provide during registration.
• b. Payment Information: If you make a purchase, we collect payment details (e.g., credit card information) through our third-party payment processors. We do not store full payment details directly.
• c. Usage Information: We collect data about your interactions with the Services or Software, such as IP address, device information (e.g., device type, operating system), usage logs, and Software activities (e.g., IMEI modification actions).
• d. Support Information: When you contact our support team, we collect your name, email address, and any information you provide to assist with your inquiry.
• e. User Content: We may collect content you post, such as reviews, comments, or support tickets.

2. How We Use Your Information

We use your information to:

• a. Provide and improve the Services and Software, including account management, payment processing, and technical support.
• b. Monitor and ensure the security and functionality of the Services and Software.
• c. Communicate with you, such as responding to support requests or sending service updates.
• d. Analyze usage trends to enhance user experience and develop new features.
• e. Comply with our legal obligations under Hong Kong law.

3. Information Sharing

We may share your information with the following parties:

• a. Third-Party Service Providers: We may share your information with third-party providers (e.g., payment processors, hosting services) to operate the Services or Software. These providers are contractually obligated to protect your information.
• b. Legal Requirements: We may disclose your information if required by Hong Kong law or in response to a valid legal request (e.g., court order).
• c. Business Transfers: If the Company is involved in a merger, acquisition, or sale, your information may be transferred as part of the transaction, subject to confidentiality obligations.
• d. No Other Sharing: We do not sell, rent, or share your information with third parties for marketing purposes.

4. Data Storage and Security

• a. Storage: Your information is stored on secure servers in Hong Kong or other locations chosen by the Company. We retain your information only as long as necessary to provide the Services or Software or as required by Hong Kong law.
• b. Security: We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and you use the Services and Software at your own risk.
• c. Data Retention: We retain account and usage information for as long as your account is active or as needed for our operations. You may request account deletion by contacting [email protected], but we may retain certain data as required by Hong Kong law.

5. Your Responsibilities

• a. Legal Compliance: You are responsible for ensuring your use of the Services and Software complies with all applicable laws in your jurisdiction, including any data protection or telecommunications regulations.
• b. Account Security: You must safeguard your account credentials and notify us immediately at [email protected] if you suspect unauthorized access.

6. Third-Party Links

The Services or Software may contain links to third-party websites or resources. We are not responsible for their privacy practices or content. Review their policies before providing any information.

7. Children’s Privacy

The Services and Software are not intended for users under 13 years old. If you are under the age of majority in your jurisdiction, you must provide verifiable parental consent to use the Services or Software. Contact us at [email protected] to provide consent or report underage use.

8. Updates to This Policy

We may update this Privacy Policy by posting the revised version on our website or notifying you via email or in-app notification. Continued use of the Services or Software constitutes acceptance of the updated policy.

9. Contact Us

For questions, requests, or concerns about this Privacy Policy, contact us at:

Isikman Limited
Unit 1603, 16th Floor, The L. Plaza
367 - 375 Queen's Road Central
Sheung Wan, Hong Kong
Email: [email protected]

10. Governing Law

This Privacy Policy is governed by the laws of Hong Kong SAR, excluding conflict of laws principles. Any disputes shall be resolved exclusively in Hong Kong courts.